Wednesday, March 3, 2010, 5:30 pm to 7:30 pm
Ottawa Public Library Auditorium (120 Metcalfe)
Libraries and other information-intensive organizations must identify, manage and communicate measures that matter to their stakeholders, and that demonstrate that the information services are making a difference – the “right” difference.
Rebecca leads a discussion focusing on defining, analyzing, and conveying performance measures that are meaningful to your situation, and provides a framework to help you really implement it after the meeting (or the next day…)!
About the Speaker
As a principal with Dysart & Jones, Rebecca Jones focuses on facilitating clients’ planning processes, problem-solving, and project management. Rebecca is known for having long advocated the application of business savvy to information services and knowledge management. She teaches continuing education and professional development courses with the University of Toronto’s Faculty of Information, where she chairs the Professional Learning Centre’s Advisory Board.
When: Wednesday, March 3, 2010, 5:30 pm to 7:30 pm
Where: Ottawa Public Library Auditorium (120 Metcalfe)
- CLA Members: $25
- CLA Student Members: $10
- CLA Members New Professionals (working in the field for less than 2 years): $15
- Non-Members: $40
- Student Non-Members: $15
- Personal Members of Other IM Associations (SLA, ARMA, LANCR, OALT, etc): $35
Light refreshments will be served.
Register at http://tinyurl.com/caslis-2010-03-03
Payment by cash or cheque will be taken at the door. Invoices can be arranged in advance of the event by e-mailing firstname.lastname@example.org.
For more information, please contact email@example.com
Scent-Free Event – In consideration of those with allergies and respiratory problems, this is a scent-free event. Participants are asked to use unscented products in lieu of scented toiletries and detergents, and to refrain from wearing perfumes and colognes.