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IFLA Guidelines for Parliamentary Research Services Launched

Posted by Govt Library and Info Mgmt Professionals Network on 2015-08-21

The Guidelines for Parliamentary Research Services, a joint publication between IFLA and the Inter-Parliamentary Union (IPU), was launched today at the Section’s pre-conference in Cape Town, South Africa.

A working group comprised by members of the Section on Library and Research Services for Parliaments, led by Sonia L’Heureux, Parliamentary Librarian for the Parliament of Canada, compiled the guidelines based on their experience and in consultation with other members of the Section. The IPU translated and published the guidelines.

Guidelines for Parliamentary Research Services

The IFLA Section on Library and Research Services for Parliaments operates at the intersection of two international communities: one of libraries, which finds its global voice in the International Federation of Library Associations and Institutions (IFLA), and the other of parliaments, represented at the highest level by the Inter-Parliamentary Union (IPU).

While different in their membership and governance, both organizations believe that cooperation and the sharing of experiences are strong enablers for progress, and that knowledge is vital for development. They both promote, in their own environments, access to reliable and high-quality information as one of the essential elements of democratic societies.

Guided by those values, the members of the Section on Library and Research Services for Parliaments have been collaborating over the years to become trusted “key information brokers” for legislatures, able to respond in a timely and efficient way to the needs of legislators and, when possible, of the public. Within the Section, each member has become an important player in making parliamentary library and research services around the world stronger and capable of better supporting their institution.

Collectively, during its decades of activity, the Section has successfully promoted understanding and cooperation among legislatures by offering a platform for librarians and researchers to exchange practices, provide advice and assistance, and build fruitful and long-lasting relations among peers from around the world. In doing so, the Section has built up its own collective knowledge through which it has delivered important activities, documents and publications aimed at improving the professional skills and working methods of colleagues. Over time, this collaboration has led to the creation of a body of sound references for innovation.

These Guidelines for Parliamentary Research Services are a new step in the capture of our collective knowledge. Developed in response to a persistent demand from members of the Section for guidance in strengthening research services for parliaments, this publication is an example of how results can be achieved by working together and by mutually supporting each other in our professional work. The Guidelines are grounded in the work that librarians and researchers carry out every day, in the reality they face while serving the institution they work in, and in the collective expertise and knowledge grown in the Section through cooperation, collaboration and the sharing of ideas.

The result is a document that takes into account different realities and parliamentary contexts, capacities and levels of development, organizational structures and institutional environments. As underlined in the publication, “many considerations can shape the design of a parliamentary research service. The observations offered here should not be construed as strict recipes to be followed. Ultimately, they must be assessed and pursued with deference to the culture and context within which the parliamentary research service is established”.

The Guidelines for Parliamentary Research Services are the outcome of the work of a group of professionals who committed their time and knowledge in support of the Section’s goals. My thanks go to them for the excellent work done, and to IPU and IFLA for making this publication possible.

Raissa Teodori
Chair, IFLA section
Library and Research Services for Parliaments


Guidelines for parliamentary research services
Inter-Parliamentary Union (IPU) and the International Federation of Library Associations and Institutions (IFLA), 2015
ISBN 78-92-9142-630-0

Original Language


Posted in IFLA, Publications | Leave a Comment »

Ingrid Parent: Deserving Recipient of IFLA Honorary Fellow Award

Posted by Govt Library and Info Mgmt Professionals Network on 2015-08-20

(Ottawa, August 20, 2015) – The Canadian Library Association and ASTED congratulate Ms. Ingrid Parent, University Librarian from the University of British Columbia (UBC) in Vancouver, British Columbia, on being awarded the prestigious IFLA Honorary Fellow Award for 2015. Honorary Fellow is IFLA’s highest award and is awarded on the basis of merit for long and distinguished service to IFLA.

“I am honored to receive this award from IFLA, an association that I have been actively involved with over the last twenty years,” said Parent, upon receiving confirmation of the award. “It has been a privilege to serve IFLA and to bring this level of international engagement in our profession to UBC and Canada.”

As a long-standing and eclectic contributor to IFLA since 1995 when she began her term as Chair of the IFLA Cataloguing Section Standing Committee culminating in her term as IFLA President from 2001 to 2003, Ms. Parent has proven herself an exemplary leader who both honoured and enhanced IFLA’s international mandate.

“I am delighted that Ingrid Parent is the 2015 recipient of IFLA’s Honorary Fellow” said Dr. Guy Berthiaume, Librarian and Archivist of Canada. “As a past president of IFLA, an ongoing contributor to its governing bodies as well as a constant champion of the professional expertise, the innovative potential, and the fundamental cultural value of libraries, Ingrid Parent is wholly deserving of IFLA’s highest honour.”

As Canada’s first IFLA President, Ms. Parent helped to change the consciousness of library networks and professionals within Canada. She positioned IFLA not only as an essential international body, but also as a close and meaningful advocate of issues Canadian librarians share with our peers around the globe. “Her engagement with the international library community has always been a feature of her professional commitment”, stated Sandra Singh, CLA President, “however, the quality of an international leader is always expressed in their ability to remain meaningfully engaged in the issues of concern to their home constituency, and in this way Ingrid truly demonstrated her dedication to library priorities and professionals not only on the world stage, but also within Canada.”

The award was presented to Ms. Parent in Cape Town, South Africa today during the closing ceremony of the World Library and Information Congress.

Posted in IFLA, Kudos | Leave a Comment »

Invitation to participate to a survey on information governance in Canadian organisations

Posted by Govt Library and Info Mgmt Professionals Network on 2015-08-13

Pan-Canadian survey on information governance in Canadian organisations

You are an information professional1 working in a Canadian organisation? You are interested in information governance?

We need your help!

By taking 20 to 30 minutes of your time to fill our questionnaire, you will contribute to better understand how information governance is implemented in Canadian organisations. Participation is on a voluntary basis; anonymity and confidentiality of your responses are guaranteed.

Even though information governance may help organisations with the multiple information challenges they are meeting – risk management, information and system accessibility, etc., little is known about how it is implemented. As part of its activities, the Groupe interdisciplinaire de recherche en gouvernance informationnelle (Interdisciplinary research group on information governance) (GREGI)2 is undertaking a study to assess the state of information governance in Canadian organisations. Launched in August 2015, this survey ends on September 30th, 2015.

Thank you for your valuable cooperation,

Dominique Maurel (
Associate professor, École de bibliothéconomie et des sciences de l’information (EBSI), Université de Montréal

Christine Dufour (
Associate professor, École de bibliothéconomie et des sciences de l’information (EBSI), Université de Montréal

Natasha Zwarich (
Professor, Département d’histoire, Université du Québec à Montréal

(1) Information professional is used here in a broad perspective and refers to any person whose tasks are related to the management of information. Some job positions for information professionals include: archivist, librarian, chief information officer, knowledge or records manager, information service manager, information architect, competitive intelligence experts, etc.

(2) Information governance is defined as an accountability framework that provides the basic principles and rules, management structure, and information management methods so that information is used effectively and efficiently in the organisation. This framework specifies expected behaviours for the creation, storage, evaluation, provision, use and sharing of information.

(3) The results of this study, including conferences and papers, will be made available on GREGI website (

Posted in Information governance, Research | Leave a Comment »

Center for Research Libraries (CRL) Certifies Canadiana as Trustworthy Digital Repository

Posted by Govt Library and Info Mgmt Professionals Network on 2015-08-04

Tuesday, August 4, 2015

The Center for Research Libraries (CRL) has completed a preservation audit of, and on the basis of that audit certified Canadiana’s digital repository as a trustworthy repository service. The certification applies specifically to Canadiana’s ability to preserve static digital files in common file formats produced through the digitization of physical materials. Canadiana digitizes physical documents and artifacts and makes those materials available through a number of web portals under its control.  For purposes of the CRL audit those portals included: Early Canadiana Online; Héritage; Historical Debates of the Parliament of Canada; and DFATD Digital Library. (The certification does not apply to born-digital materials and other digital files that are archived by Canadiana but produced by others.) The certification report can be downloaded here.

Unlike other digital preservation services certified by CRL, such as CLOCKSS and Portico, Canadiana is not a repository focused solely on preservation. Instead, Canadiana’s preservation functions are integrated with its platform for managing digital content for a set of publicly accessible digital libraries.

The certification is based upon review by CRL and its Certification Advisory Panel of extensive documentation gathered by CRL independently from open sources and third parties, as well as data and documentation provided by Canadiana.

CRL conducted its audit with reference to generally accepted best practices in the management of digital systems. These include the Trustworthy Repositories Audit & Certification: Criteria and Checklist (TRAC); ISO standard 16363 (Audit and Certification of Trustworthy Digital Repositories); the Open Archive Information System (OAIS) reference model; and other metrics developed by CRL through its analyses of digital repositories.

In assessing Canadiana services and capabilities CRL gave special consideration to the interests of the Canadian academic research libraries. Those interests were represented by members of the CRL certification advisory panel for the audit:  Mark Jordan, Head of Library Systems, W.A.C. Bennett Library, Simon Fraser University; Tim Au Yeung, Consultant, Digital Object Repository, University of Calgary; and Pascal Calarco, Associate University Librarian, Digital and Discovery Services, University of Waterloo.

Posted in Uncategorized | Leave a Comment »

Forrester’s Annual ECM Panel Survey, 2015. Call for Participation — Deadline July 31, 2015

Posted by Govt Library and Info Mgmt Professionals Network on 2015-07-27

Forrester’s survey for ECM decision-makers is open, and we’re looking for your participation! Take this opportunity to provide your perspectives on the key vendors, the challenges, and the opportunities you see in this technology market. This survey is intended for ECM decision-makers or influencers in end user organizations. This is not for ECM vendors or systems integrators . . . but vendors and consultants — we would love it if you could share this survey invitation with your customers. The survey will remain open until end of day Friday, July 31, 2015.

Why is your input important? Forrester uses this data to:

  • Keep our Content Management Playbook fresh and relevant. Clients who are embarking on a new or updated content initiative rely on these interconnected reports to understand the landscape and market direction and build out the business cases, continuous improvement plans, and the org charts to succeed.
  • Track the trends and emerging use cases for ECM — for both business and transactional content services. Where are investments being made? How is cloud shaping your road map? What are the top challenges facing your programs today?
  • Educate clients and nonclients alike via research, blog posts, webinars, and industry presentations. This survey data helps us validate and verify where ECM markets are evolving and aid you in making better investment decisions.

Please take this survey if you are a practitioner inside the private or public sector and make or influence decisions around ECM and/or archiving platforms. Survey participants will be provided with the survey results summary slide deck, if desired.

Vendors and consultants — we encourage you to circulate this survey to your clients and prospects.

Forrester thanks you for your participation! Here’s the link to the July 2015 Global Enterprise Content Management Online Survey.

Posted in Research | Leave a Comment »

Canada 150 Community Infrastructure Program Grants to Libraries

Posted by Govt Library and Info Mgmt Professionals Network on 2015-07-26

In May 2015, the Government of Canada announced $150 million for the Canada 150 Community Infrastructure Program to provide support for community and cultural infrastructure across the country to mark the 150th anniversary of Confederation

The program provides support for the renovation, expansion and rehabilitation of existing infrastructure that provides community and cultural benefits for the public. Eligible projects include community centres (including Royal Canadian Legions), cultural centres and museums, parks, recreational trails, libraries, recreational facilities, tourism facilities, docks, cenotaphs and other existing community infrastructure.

Since late July 2015, announcements have been made of the projects being funded by this program.

This page will track library-related projects funded by the Canada 150 Community Infrastructure Program.

If your library project funding announcement is missed, please let us know at

Library Grant Description Announcement
Brantford Public Library, ON $333,333 Renovate Brantford Public Library’s main branch entrance July 31, 2015
Richmond Public Library, BC $65,000 Renovate the main library in the City of Richmond to create a digital services launchpad July 31, 2015
Surrey Public Library, BC $300,000 Replace the roof on the Newton Library July 31, 2015
Vancouver Public Library, BC $500,000 Expand Vancouver’s central library into its top two floors and create a public roof garden July 29, 2015
Sechelt Public Library, BC $50,000 Upgrade and reconfigure the Sechelt Public Library to make it more accessible July 27, 2015
Burnaby Public Library, BC $200,000 Renovate and enhance the 2nd floor, Bob Prittie Metrotown Branch, Burnaby Public Library July 24, 2015
Pender Island Public Library, BC $22,350 Install new library shelves at Pender Island Public Library July 23, 2015
Niagara-on-the-Lake Public Library, ON $433,400 The project includes accessibility upgrades throughout the interior of the building, the creation of new spaces such as a multi-purpose room, study space, and a children’s puppet theatre, as well as electrical and technology upgrades. July 21, 2015


Posted in Canada 150, Grants | Leave a Comment »

Documentary Heritage Communities Program – Frequently Asked Questions

Posted by Govt Library and Info Mgmt Professionals Network on 2015-07-24


Which organizations are eligible?

The objective of the Documentary Heritage Community Program (DHCP) is to provide funding to eligible organizations that do not have a regular source of funding. If an organization is administered by, or receives regular annual operational funding from any level of government, then that organization would not be eligible. The same applies if an organization is administered by a university or college.

What does “regular source of funding” mean?

A regular source of funding is defined as organizations that appear in the annual budgets of any level of government and who receive funds without an application process. It is important to note that organizations who receive funding through grants or contributions from any level of government and who are administered independently, are still eligible under the DHCP.

If my organization is not eligible, can I partner with another eligible organization?

An ineligible applicant can participate and/or collaborate in a project submitted by an eligible applicant, by providing them with in-kind or financial assistance. However, an ineligible organization or collaborator cannot benefit financially from the contribution, nor can they be a co-applicant or named partner.

Are First Nations Governments, Band Councils or Tribal Councils, Inuit and Métis equivalent governing organizations eligible?

Archives, privately funded libraries, historical societies, genealogical organizations/societies, professional associations and museums with an archival component, who receive funding or are administered by a First Nations Governments, Band Councils or Tribal Councils, Inuit and Métis equivalent governing organizations, are eligible to apply to the DHCP.


How long do I have to complete a project under the DHCP?

Institutions or organizations that do not apply for multi-year funding must complete their project by the end of the Government of Canada’s fiscal year (March 31, 2016) and must submit the Final Assessment and Financial no later than April 30, 2016. For the next funding cycle, successful recipients will benefit from a longer timeframe to complete their projects – however, single-year projects must always be completed by March 31.

When will DHCP funding decisions be announced?

The goal is to issue official written notification of funding decisions within 11 weeks of the program’s application deadline, which is September 4, 2015.

When is the next DHCP funding cycle?

The dates for the next DHCP funding cycle have not been determined, however, they will align themselves with the Government of Canada’s fiscal year, which begins on April 1 and ends on March 31. Library and Archives Canada invites anyone interested in learning about the next cycle to follow its website, Facebook, Twitter and blog. Additionally, a call for proposals will be published on the DHCP website.

Multi-Year Projects

Can my organization apply for multi-year funding?

Multi-year funding will be considered in 2015-16 for incorporated documentary heritage institutions and organizations that have a current relationship with LAC and that have demonstrated financial stability and the ability to meet objectives involving the implementation of longer-term plans, undertaking multi-year commitments or matching leveraged funding from the public and private sectors. The maximum level of support is $100,000 per Government of Canada fiscal year (April 1 to March 31).

For fiscal year 2016-17 and onward, all successful recipients from the previous fiscal years, who are incorporated, will be able to apply for multi-year funding.

Can you define “current relationship with LAC”?

A current relationship with LAC refers to organizations that have partnered with or have collaborated with LAC within the past five years on projects that fall outside of LAC’s regular service channels. This provides LAC with the ability to determine an organization’s capacity and ability to undertake a multi-year project.

Other Requirements

Are DHCP funded projects required to be presented in both Official Languages of Canada (French and English)?

DHCP funded projects do not need to be presented in French and English, however, recipient organizations must publicly recognize, in both official languages (French and English), the Government of Canada’s financial support in all advertising, promotional and program materials, public announcements, website, social media, etc. More information can be found by consulting the Guide on the Public Acknowledgment of Library and Archives Canada.

You will note within the “Eligible Expenditures” section of the Guidelines, costs associated with the translation of communication material produced as a result of the project, as well as for the purpose of the development of Official Languages minority communities and promotion of French and English (Section 41 of the Official Languages Act) are eligible expenditures under the DHCP.

The Guidelines mention that we should work closely with LAC when developing our proposals. What does that mean?

Program staff members are available to answer questions about the program, such as eligibility for recipients, costs, projects, etc.

The guidelines mention that eligible expenditures for general administration purposes and costs for travel on a combined basis, may not exceed 20% of the contribution provided. What does that mean?

Eligible expenditures under general administration are associated with the indirect costs incurred to undertake a DHCP funded project. These costs must fall outside of the regular day-to-day expenses. Costs can include, but is not limited to: office supplies, long-distance telephone calls, postage, messenger services, photocopies and printing services.

What does the Final Assessment and Financial Report entail?

The Final Assessment and Financial Report template will be available online shortly. These reports will ask recipients to explain the results and achievements of their projects, and will help support Library and Archives Canada’s (LAC) performance measurement strategy for the DHCP. For multi-year projects, recipients must also submit a Final Assessment and Financial Report at the end of each fiscal year, for performance measurement purposes and to receive the subsequent year’s funding, as well as any applicable holdback.

More questions?

Contact the Documentary Heritage Communities Program:
Telephone: (819) 997-0893 or 1-844-757-8035 (toll-free in Canada and the US)

Posted in Grants, Library and Archives Canada | Leave a Comment »

Consultation: Developing a Digital Research Infrastructure Strategy

Posted by Govt Library and Info Mgmt Professionals Network on 2015-07-22

Developing a Digital Research Infrastructure (DRI) Strategy for Canada

As announced in the federal Science, Technology and Innovation (ST&I) Strategy and highlighted in Economic Action Plan 2015, the Government of Canada will develop a Digital research infrastructure (DRI) strategy to enhance Canada’s research capacity to enable world‑class research and enrich Canada’s research landscape. The DRI strategy will also serve to advance Digital Canada 150 by helping to position Canada as a global leader in “big data.”

The DRI strategy will include new policies on research data management and storage, and a coordinated long‑term approach for the provision of high speed networking, high performance computing and software tools. The strategy will encourage research excellence and optimize the federal government’s significant investments in DRI, particularly in the academic sector, including the investments in the Canada Foundation for Innovation, CANARIE and the federal granting agencies announced in the recent federal budget.

Understanding the requirements of Canada’s research community, and tapping into their knowledge and expertise in identifying opportunities and challenges, is the starting point in developing a DRI strategy that will produce tangible benefits for Canadians.

Outlined below are a series of question on which we are specifically seeking input. We are interested in all elements of the DRI ecosystem, including high‑performance computing, high‑speed networks, research data management, software, tools and human capital, with a particular emphasis on identifying opportunities and gaps. Please feel free to concentrate on those elements in which you have the greatest interest and/or the most expertise to contribute.

Consultation Questions

  1. How can DRI be realistically transformed, strengthened and supported over the next five years?
  2. What are the biggest challenges limiting the effectiveness of the DRI ecosystem? What opportunities are there to more efficiently deploy the human, technical and financial resources currently being devoted to DRI?  How, and in what priority, should they be addressed?
  3. What do you see as the biggest challenges to effective data management and the development of data standards in Canada?  What could be done to promote a more rigorous and coordinated data management system that supports research excellence and maximizes the benefits generated by our investments?
  4. What is the current capacity within post‑secondary institutions to support research data curation?
  5. What are the biggest strengths of the DRI ecosystem? How will these strengths be affected and prioritized by a transformation of DRI in Canada?
  6. What is the role of the private sector in supporting a strong DRI ecosystem in Canada?
  7. Do you have any other comments or suggestions to support the development of the DRI strategy? (750 words maximum)

How to Make a Submission

We encourage you to provide your submission online, no later than September 14, 2015.

If you have any questions, please contact us at


The Science, Technology and Innovation (ST&I) Strategy, Seizing Canada’s Moment: Moving Forward in Science, Technology and Innovation 2014 recognizes the importance of world‑class research to support Canada’s economic and social goals. Canada has consistently topped the G7 in research and development expenditures in the higher education sector as a share of the country’s gross domestic product. Canada also performs strongly in terms of research excellence and in developing, attracting and retaining highly qualified personnel. As the economic opportunities stemming from the application of new knowledge increase, it is crucial for Canada to have an advanced research and innovation system that is positioned to generate maximum returns on investment for the Canadian public.

Digital research infrastructure (DRI) is increasingly recognized as being essential to advanced research and innovation in both the public and private sectors. DRI refers to the elements required to perform data‑intensive and computationally‑intensive research and data management, including high‑performance computing, storage, high‑speed networks and other tools and resources, including software, standards and data management services. Today, DRI underpins world‑class research across all disciplines.

The way research is conducted is changing: research is increasingly data‑driven and/or computationally‑intensive; new technologies, such as cloud computing and faster networking, are accelerating results and creating new opportunities to address scientific challenges; datasets are being constructed and mined in innovative ways; and technological advances are allowing researchers to construct ever more precise models of the world around us. These changes provide exciting new opportunities for discovery but also create new demands for the tools and infrastructure needed to carry out this work.

Canada’s current DRI ecosystem needs to be examined against these rapid changes, to ensure we are keeping pace and continuing to enable world‑class research. Building on related consultations and investigations undertaken by organizations such as the Leadership Council for Digital Infrastructure, the U15 Group of Canadian Research Universities, Universities Canada (formerly the Association of Universities and Colleges of Canada), the Canada Foundation for Innovation (CFI), CANARIE, Compute Canada and the federal granting agencies, Industry Canada is now seeking input from stakeholders across the country on developing a broad, medium‑ to long‑term DRI strategy.

Source: Industry Canada

Posted in Consultations | Leave a Comment »

Sustainable Development Goals: The Impact of Access to Information on our Societies e-forum

Posted by Govt Library and Info Mgmt Professionals Network on 2015-07-21

The Confederation of Open Access Repositories (COAR), the International Federation of Library Associations and Institutions (IFLA) and the Food and Agriculture Organization (FAO) of the United Nations are organising an e-forum on “Sustainable Development Goals: The Impact of Access to Information on our Societies” which will take place from 7-18 September 2015.

This online event has the objective of providing a forum for institutions and individuals to discuss how libraries and information centers can promote the adoption of access to information as part of the post-2015 agenda, in particular United Nation’s Sustainable Development Goals (SDGs). The Lyon Declaration, an advocacy document being used to positively influence the content of the UN post-2015 development agenda, will play a key role in this discussion.

The event will offer webcasts by experts to provide important background information for participants and to help stimulate dialogue and discussion around three main questions:

  • What are the ways that access to information (and more narrowly open access) contributes to sustainable development? Please elaborate in case studies and examples if possible.
  • How can libraries and information centres promote the adoption of access to information as part of the “post-2015 agenda, in particular SDGs”? Have you considered contacting your relevant Ministries to ensure that access to information, open access, and information providers (such as libraries and information centres) are reflected in the National Development plans?
  • What can we do collectively – for example, through COAR, FAO and IFLA- to raise awareness of open access and access to information in the context of SDG discussion?

Please join and participate in the e-forum!

The e-forum is aimed at information professionals in general, any person related to access to information, libraries, information centers is invited and encouraged to participate in the forum.


The e-forum on “Sustainable Development Goals: The Impact of Access to Information on our Societies” which will take place from 7th to 18th of September 2015.


During the e-forum, webinars will take place to support the discussions. Announcements will be distributed one week before each webinar. The first webinar will take place on 6 September at 11:00 with the title “Libraries, The Lyon Declaration, and the Road to 2030” by Stuart Hamilton, Deputy Secretary General, Director, Policy & Advocacy at the International Federation of Library Associations and Institutions (IFLA).

How to join

The e-forum is open to anyone, places are not limited. If you are interested to participate in this online event, use the form at

If you have any questions, please contact us at

Posted in IFLA, World libraries | Leave a Comment »

Career Opportunity: Senior Advisor, Content Management (EDC)

Posted by Govt Library and Info Mgmt Professionals Network on 2015-07-07


EDC is Canada’s export credit agency, offering innovative commercial solutions to help Canadian exporters and investors expand their international business. EDC’s knowledge and partnerships are used by more than 8,400 Canadian companies and their global customers in up to 200 markets worldwide each year.

EDC is financially self-sustaining, and is a recognized leader in financial reporting and economic analysis.


Content Management (CM) is a dynamic new team resulting from the recently merged Library and Recorded Information Management teams at EDC. The team is responsible for the management of external and internal content, externally purchased subscriptions, as well as internally-generated paper and electronic documents.

The ideal candidate will have knowledge of and experience in corporate library and records management practices and a strong background in project management. The Senior Advisor will lead the execution of defined projects as part of the company’s Information Governance strategy development to facilitate the evolution from print to electronic records management at EDC. The successful incumbent will also be responsible for developing and auditing the framework for records management advisory services including auditing and analyzing the data and record keeping requirements of teams, projects, and business lines, with the goal of recommending solutions that satisfy both business and regulatory requirements.


Strategic and operational planning

  • Lead implementation of defined Information Governance objectives, including the integration of policies within business units and the technology required to support the teams. Manage the project documentation and provide relevant updates to management on issues relating to project risk and scope
  • Lead the company-wide implementation of standard metadata terms, including an analysis of inter-relation of standard metadata terms with key EDC systems and internal tools
  • Assist in the Electronic Documents Management project, including refining a strategy for records retention and disposition
  • Participates in the development of strategic plans for information management for the team and the organization

Corporate advisory and customer service

  • Develop framework and standards for CM advisory to provide consistent approach and follow up to business teams to ensure effective document lifecycle maintenance of business records
  • Lead continuous improvement of records collaboration processes by evaluating templates and tools for business effectiveness and adherence to retention requirements – making recommendations for improvement
  • Manage electronic records management rollout to teams, leading a cross-functional steering committee as defined by the Content Council
  • Provide advice and guidance on the organization of corporate information assets, while ensuring practices adhere to record keeping standards
  • Advise teams on the appropriate application of EDC’s Function-based classification scheme (FCS) and corporate metadata within SharePoint and other unstructured document repositories
  • Analyze the external data and information requirements of business lines and IT projects; advise on favorable vendor solutions, and ensure processes adhere to licensing terms
  • Provide strategic and expert advice and customer-focused solutions by developing an in-depth understanding of specific internal customer groups
  • Manage relationships with key internal partners (such as ATIP, Legal and Procurement) in order to achieve Content Management objectives

Vendor relationship and portfolio management

  • Ensure that EDC business and support programs have access to essential external data and business intelligence through the provision of external databases, data feeds and print subscriptions
  • Proactively engage with information vendors in negotiations for new procurements and renewal of contracts, ensuring favorable license terms and pricing

Communications, awareness & training

  • Participate in corporate-wide awareness campaigns that support CM team initiatives
  • Design and deliver enterprise training initiatives on records management, email management, and licensed information services


 Screening Criteria

  • Demonstrated project management skills in a multi-team environment
  • Master of Information Management or Library Science from an ALA-accredited institution, or equivalent combination of education and experience
  • Minimum 5 years of experience in a client advisory role, preferably in a corporate library or records center
  • Excellent verbal and written communication skills in English, including strong presentation skills

Skills & Knowledge

  • Excellent organizational skills with highly developed ability to plan and manage multiple/conflicting priorities and meet challenging deadlines, while managing workload independently
  • Strong business and content analysis skills to provide efficient and creative solutions
  • Depicts a strong sense of urgency for solving problems and getting work done
  • Highly organized with excellent project planning and time management skills
  • Understanding of SharePoint collaboration solutions and architecture with the ability to easily learn new applications and technical tools
  • Understanding of SydneyPlus or other Integrated Library Systems
  • Knowledge and understanding of Library & Archives Canada (LAC) legislation, policies, guidelines and agreements
  • Knowledge and understanding of acts and policies relevant to management of government information
  • Knowledge of issues surrounding digital licensing agreements and cost negotiation


  • Experience managing cross-team relationships with IT for ensuring project delivery
  • Experience with enterprise system administration (e.g. integrated library systems, collaboration tools, etc.)
  • Bilingualism in both official languages (English and French)

Salary Range 

  • $78,200 – 105,800 + performance based incentive

How to apply

Only candidates selected for an interview will be contacted.

Application deadline: 17 July 2015, 11:59 p.m. EST on

EDC is committed to employment equity and actively encourages applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation.

Candidates must meet the requisite government security screening requirements.

Number of Openings: 1
Primary Location: Canada-Ottawa
Schedule:  Full-time
Job Type: Permanent

Posted in Careers | Leave a Comment »


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